AURIA MIST
Refund and Returns Policy
Effective Date: April 23, 2026
T Return & Refund Policy We are committed to providing high-quality products. Due to the nature of skincare items, we maintain a strict Return & Refund Policy to ensure product safety and hygiene.
1. No Returns
For safety and hygiene reasons, we do not accept returns once an order has been delivered. All sales are considered final.
2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can assist you quickly.
3. Refund Eligibility
Refunds or replacements may be approved only in cases where:
The product arrived damaged or defective
You received the wrong item
Requests that do not meet these conditions may not be eligible for a refund.
4. Refund Process
Once your request is reviewed and approved, refunds will be issued to your original payment method. Please allow several business days for the refund to be processed, depending on your payment provider.
5. Order Cancellations
Orders may be canceled only if they have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.
6. Contact
For any questions or to request support regarding your order, please contact:
Email: info@auriamist.com